Frequently asked questions

Yes. Twenty-eight nights or more take 40% off the nightly rate, with electricity, weekly cleaning and Wi-Fi included. See monthly rentals for what each apartment costs.

Zihuatanejo and Ixtapa are excluded from Canada's regional advisory for Guerrero, and thousands of Canadians and Americans spend every winter here. The usual advice applies: keep to lit streets at night and don't leave valuables on the beach.

Every apartment has air conditioning in the bedrooms, ceiling fans, and a fully equipped kitchen.

Playa Principal, the town beach, is 200 m down the street. Playa La Madera is a six-minute walk along the waterfront path. La Ropa is 1.5 km; Las Gatas is a ten-minute boat ride from the pier.

If you book online, the booking platform shows how and in which currency you pay. At the hotel we take pesos, cards, and US dollars at the day's rate.

Street parking is limited in the centre. If you're driving, tell us and we'll point you to the nearest lot.

Yes, at normal use. Air conditioning at night and in the afternoon is normal use. Running every unit all day is not; we will talk to you before charging anything extra.

B1 to B5 face the inside of the building and are the quiet ones. A1 to A3 face Vicente Guerrero street; A4 has a terrace to the back of the building. On Friday and Saturday nights there is music on the waterfront, two blocks away, until late.

Yes. Reception takes packages for guests. Use the hotel address with your name and apartment code.

Two nights in high season. The weekly rate starts at 7 nights and the monthly rate at 28.

The monthly rate is already 40% below the nightly rate. For three months or more, ask us; it depends on the season and the apartment.